Official program hub
Current guidebooks, eligibility information, provider lists, and application resources.
Visit the CPUC CTF pageStart with the facts.
Keep them current.
Use official CPUC materials to understand the program. We help translate the requirements into practical next steps for your organization.
eCAP portal
Applications, participation records, contact details, and recertification are managed through the CPUC portal.
Visit eCAPRecertification
Submit required recertification before your eligibility end date. Keep your contact details current so program notices reach the right person.
Review recertification guidanceEligible providers and products
Provider participation alone does not establish eligibility for every product. Confirm the exact service, billing entity, location, and discount process.
Find the official provider listCommon questions
Does every 501(c)(3) qualify?
No. Eligibility depends on the applicable category and criteria, including community programs, finances, California locations, and service use.
Does approval automatically activate the discount?
No. Provide your approval letter to a participating provider and confirm that eligible services receive the discount on your bill.
Can CTF discount our phone system?
Voice and VoIP services are ineligible. We focus the CTF review on eligible internet and data services.
Do we have to switch carriers?
Not necessarily. Your current participating provider may be able to apply discounts to eligible services. We review that option alongside alternatives.
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